Background: This website is the online presence of a boutique hotel in Provence in the South of France. With the advent of the next generation of family ownership, the property is undergoing a major refurbishment and repositioning. Prior website traffic was marginal and online enquiries and bookings were non-existent.
Strategy: The original site was about six years old and was written in basic HTML with both an English and French language version of eight pages each. Imagery was quite basic and updating the site required a webmaster to recode these “flat” pages. A complete redesign of the “front end” of the website was required to capture the unique nature of the property today and had to take into consideration the planned refurbishment over the coming year; the focus was changed from being an “electronic brochure” purely about the hotel to also encompass the region’s attractions, events and overall atmosphere. The aim was to not only increase traffic through a greater ability to target destination keywords, but also to increase "page views per visit" to raise the “stickiness” of the site and create an experience that was more likely to convert website “lookers” to “bookers”. The new website was built using an SEO Works Content Management System which provides the ability to create new pages or update existing pages with the simplicity of a word processor. This update allowed SEO Works to then implement a tailored SEO program that involved rewriting the content focussing on the major search terms for the Provence region as well as the hotel (both on-page text and off-page meta tags/coding). In addition, SEO Works undertook an initial Inbound Link Building campaign.
Website relaunch occurred in the third week of December - over 10,000 visits in March
Average page views per visit increased to nearly six
Investment level: confidential
Return On Investment - within three months of the relaunch, the hotel is achieving a major percentage of revenues via the internet, and will recoup the initial investment many times over during the first year and for many years after.Testimonial:
“Our advance reservations are four times higher than at the same time last year at an increased yield...our new website has become our most important marketing channel and source of revenues.” – Owner
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